My Checklist	yes	unsure	no
I acquire knowledge: I try to make time to find out more by reading or talking to people who are knowledgeable about lesbian, gay, bisexual or trans issues.
I allow people to be who they want to be: I work at understanding any terms new to me, such as queer, non-binary, cis-gender, gender fluid,
I allow people to wear what they want: I support people's preference for what they wear, especially any who are trans or gender fluid.
I am open and honest: I start by acknowledging my own attitudes to lesbian, gay, bisexual and trans people and that no one is without bias and preconception.
I ask permission to share: I respect someone’s sexual orientation or gender identity is private until they have given permission for this to be shared.
I avoid making assumptions: I try not to make assumptions about someone’s sexual orientation or gender identity.
I can be discreet: I am aware that some LGBT people may continue to be sexually active in one way or another until a very advanced age and need permissive.
I do not allow prejudice to pass: I try to challenge prejudiced or discriminatory comments rather than letting them pass.
I do not make assumptions about partners: if someone mentions a ‘partner’, I make no assumptions about their gender.
I do not make assumptions about significant others: I always check who the significant people are in a person’s life and recognise they may not be biological family members.
I do not treat everyone the same: often said, but really I treat everyone as different individuals.
I embrace difference: I am confident with people who are different to me.
I have time for you to tell me who you are: LGBT people may have similarities but everyone is different, and if labels are wrong, there is the risk of going back into the closet.
I listen to preferred language: I listen to the language individuals use to describe themselves and ask if I may use the same words.
I notice signs: I notice when LGBT people withdraw from heterosexual community and offer appropriate socialisation.
I notice signs: statistically LGBT+ have higher incidence of depression, anxiety and suicidal thoughts, and I know how to spot the signs
I offer space to be private: I give consideration to privacy for visiting LGBT friends and family.
I respect pronouns: I aim to use the name and gender pronoun ‘she’, ‘he’ or ‘they’ that people use about themselves, and ask if in doubt.
I treat complaints seriously: I treat people’s concerns about language and attitudes seriously and understand that it can be hard for a person to make a complaint.
I undertake training: I am willing to keep myself up to date.
I value shared confidence: if someone tells me they are lesbian, gay, bisexual or trans, I understand it is important to acknowledge and value what has been shared.

Our Organisation Checklist

Our Organisation Checklist	yes	unsure	no
We are committed to monitoring: we include sexual orientation and gender identity when undertaking monitoring.
We inclusive: we ensure our forms of language are inclusive, such as ‘Who would you like us to contact in an emergency, rather than next of kin?’
We are sensitive about gender: we understand that male and female toilet lables may be offensive.
We can handle transgender personal care needs: we can provide volunteers or staff trained to deal with specific trans care needs.
We can safeguard: LGBT harassment, homophobia and transphobia are explicitly included in our safeguarding policies.
We ensure confidentiality: our policies include explicit reference to LGBT and guidance on if and how information about a person’s sexual orientation or gender identity may be shared.
We have champions: we have LGBT champions on our board, advisory or user group, wherever appropriate.
We invest in awareness: we include LGBT awareness in our training and personal development plans,
We know how to tackle discrimination: we have clear procedures to address LGBT prejudice and discriminatory behaviour, including by residents, and visitors.
We know how to tackle discrimination: we have clear procedures to address LGBT prejudice and discriminatory behaviour, including by residents, and visitors.
We make it very clear: our literature states that we welcome people who are LGBT.
We make it visible: we have displayed a symbol like the rainbow flag or an LGBT poster.
We offer a point of contact: we publicise an LGBT contact person within our organisation.
We promote positives: we aim to reinforce being LGBT as a positive part of a person’s identity and needs, rather than a problem or challenge.
We publicise support networks: we include LGBT organisations and local support and social groups in our information.
We recognise minor voices: we take seriously voices less represented, such as non-binary and cis-gender.
We respect relationships: We respect long term partners as much as marriage and civil partnership
We use images: we use diverse imagery in our website and literature, including LGBT peopl.
We use social media: we feature our positive LGBT support on social media.
We use specific words: lesbian, gay, bisexual, queer, trans, non-binary wherever appropriate.
We welcome community groups: where available we offer our space to local LGBT community groups.